No bloat. No learning curve. Just the tools that get you more reviews and more bookings — starting the day you sign up.
Choose whatever fits your workflow — or use all three.
Text your customer's number to your dedicated HeroHere line from anywhere. Request goes out instantly. Works from any phone — no app, no login required.
Forward a customer's email to your HeroHere address and we handle the rest. Perfect for businesses that already email customers after a service.
Enter a customer's name and number directly in your HeroHere dashboard. Ideal for front desk staff or managing multiple requests at once.
The biggest reason customers don't leave reviews is they don't know what to say. We fix that.
Every starter is written for your exact business type — restaurants, plumbers, clinics, gyms, and 7 more. Nothing generic, nothing recycled.
Starters cycle randomly so no two customers get the same message. Keeps your reviews sounding natural and genuinely human.
Add your own custom starters, edit the defaults, or set a specific order. Or let HeroHere handle it all automatically — your call.
Up to 3 reminders timed for the days when customers are most likely to respond.
The second reminder lands Saturday morning — when customers are relaxed, at home, and have 60 seconds to spare. Review rates are significantly higher on Saturdays.
Reminders stop the moment a customer clicks your review link, replies STOP, or reaches the 3-reminder cap. Never spammy, always respectful.
Prefer your own timing? Set custom day gaps between messages. The 2-day minimum and 3-reminder cap still apply — everything else is up to you.
Pro plan — available to every business type.
Every Pro account gets a public page customers can visit, bookmark, and share. No website? This is your website. Show services, hours, location, and take bookings — all in one place.
List your services and prices in plain text. They appear on your booking page and as a dropdown in the booking form — so customers know exactly what they're booking.
Set your hours, paste your Google Maps link, and add your social profiles. Customers see everything they need to trust you before they book — no website required.
Every email looks like it came from you. Every message meets Canadian and US regulations.
Upload your logo in any format — we compress it automatically. Pick your primary and secondary colours. Every customer email is fully on-brand.
Mode A sends customers straight to Google (ToS-safe). Mode B shows a thumbs up/down first — unhappy customers reach you privately before posting publicly.
Any customer who replies STOP is immediately removed from all future messages — SMS and email. Fully automatic. No manual management needed.
Both plans include everything you need to build a 5-star reputation.
| Feature | Starter — $30/mo | Pro — $49/mo |
|---|---|---|
| SMS + email review requests | ✓ | ✓ |
| Up to 3 smart auto-reminders | ✓ | ✓ |
| 30 industry-specific review starters | ✓ | ✓ |
| Google, Yelp & TripAdvisor links | ✓ | ✓ |
| Trigger by SMS, email, or dashboard | ✓ | ✓ |
| Your logo + brand colours on emails | ✓ | ✓ |
| Mode A (direct) + Mode B (gated) | ✓ | ✓ |
| CASL & CAN-SPAM compliance | ✓ | ✓ |
| iOS + Android app | ✓ | ✓ |
| Online booking & reservation system | — | ✓ |
| Services menu, hours & Google Maps on page | — | ✓ |
| Online booking form (takes appointments 24/7) | — | ✓ |
| Auto review request after every booking | — | ✓ |
5 customers free. No lock-in. Card saved but not charged for 7 days.